Privacy Policy - Made by Rice 3D Studio

Who We Are

Business name: Made by Rice 3D Studio
Website: madebyrice.net / shop.madebyrice.net
Contact email: [email protected]
Business phone: (484) 237-1924

Information We Collect

Information you provide

Order details: name, billing/shipping address, email, phone number, items purchased, and order notes.
Account info (if you create one): username, email, saved addresses, and order history.
Customer support: messages you send us via email, contact forms, or social platforms.

Information collected automatically

Device & usage data: IP address, browser type, device identifiers, pages viewed, and actions on the site.
Cookies & similar technologies: used for cart functionality, site preferences, analytics, and marketing.

How We Use Your Information

To process payments, fulfill orders, provide shipping updates, and handle returns.
To communicate with you about your orders, requests, and customer service needs.
To improve site performance, usability, and product offerings.
To prevent fraud, detect security issues, and protect our business and customers.
To measure marketing performance and show relevant ads (where permitted).

Cookies, Analytics, and Advertising

We use cookies and similar technologies to keep the site working (like maintaining your cart), understand how visitors use the site, and support marketing.

Analytics

We may use analytics tools (for example, Google Analytics or similar services) to understand traffic and site usage. These tools may collect information such as pages visited, time on site, and interactions.

Meta (Facebook/Instagram) technologies

We may use Meta tools (such as the Meta Pixel and/or Conversions API) to measure ad performance and help show relevant content on Facebook and Instagram. These tools can collect event data such as page views, product views, add-to-cart, and purchases. Meta may associate this information with your Meta account depending on your settings.

You can manage cookies through your browser settings. You can also adjust ad preferences on platforms like Facebook and Instagram.

How We Share Information

We share information only as needed to operate our store and deliver your order. Examples include:

Payment processors: to process transactions (we do not store full payment card details).
Shipping carriers: to deliver orders and provide tracking.
Ecommerce & site providers: WooCommerce, WordPress plugins, hosting, and security services that help run the site.
Marketing partners: when you opt in or where permitted (for example, Meta for ad measurement).

We may also disclose information if required to comply with law, enforce our policies, or protect rights and safety.

Data Retention

We retain order and customer information for as long as needed to provide services, comply with legal and accounting requirements, resolve disputes, and enforce agreements. When we no longer need data, we take steps to delete or anonymize it.

Your Choices and Rights

Access & updates: you can request access to or correction of your personal information.
Marketing emails: you can unsubscribe using the link in any marketing email.
Cookies: you can control cookies via your browser settings.
Deletion requests: you can request deletion of certain data, subject to legal requirements (e.g., invoices and tax records).

To make a request, contact us at [email protected].

Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, but we work to keep risk low.

Children’s Privacy

Our site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will work to remove it.

International Visitors

If you access our site from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your location.

Changes to This Policy

We may update this policy from time to time to reflect operational, legal, or regulatory changes. The “Last updated” date above indicates when changes were made.

Contact Us

Questions about privacy? Email us at [email protected].